David F. Dumont & Rosalyn Dumont
Guardianship & Eldercare Services

Frequently Asked Questions

How do you go about assessing a client's needs?
First, we visit with the client to assess the client's physical, mental and emotional state as well as their environmental living conditions (home safety inspection) and existing support system (i.e. friends, family, neighbors, etc.). Based on this assessment we determine what changes or additions need to be made to ensure the client has the care they need. A plan of care is then developed based on the client's unique set of circumstances.

Is your "plan of care" you recommend in writing?
Yes. A written "plan of care" is provided to the Contracting party. This plan provides a detailed description of the steps we believe are needed to take place to ensure that the client is safe and receives the appropriate assistance.

What kind of services can you arrange?
We can arrange a wide range of services, including: meal preparation and/or home meal delivery, companions, homemakers, home health aides, transportation, medication management, private duty nursing and socialization outlets (such as adult day care and senior care involvement), etc.

How do you go about locating appropriate service providers for the client?
This is where our 16 years experience with Eldercare services in Polk County really pays off. We've worked with many people and agencies in this area over the years and know their strengths and weaknesses. We rely on this experience to compile a list of appropriate service providers for your consideration.

Do you hire the service providers or recommend them?
It is our opinion that only the family or court appointed guardian has the right to retain such a person (agency) on the client's behalf. We will, however, assist in the identification of a list of suitable resources.

Further, if you ever have a problem with the services provided by this person (agency) we will act on your behalf to resolve the matter.

Do you report regularly or only if there is a problem?
You, the contracting party determine the level of our involvement; you determine the frequency of our visits. We can mail or e-mail the reports to you on an ongoing or monthly basis. Of course, we will contact you immediately if any problem develops.

Do you personally visit the client or just rely on reports from other people?
In the case of our ongoing monitoring program, we will personally visit the client as per your instructions. It is our experience that this personal contact is essential for two reasons. First, it reassures the client that we are keeping an eye on things.

Secondly, because an older person's needs can change rather quickly,  frequent visits are essential to identify potential problems in sufficient time to take appropriate action. You, the contracting party determine the frequency of our visits.

Is it possible to reach you by telephone outside of normal business hours if the need arises?
Yes. Calls will automatically be routed to our home offices. If neither one of us is available when you call, simply leave a message and we will return your call as promptly as possible.

Will you provide us with references?
See Testimonials page, or
We will be happy to provide you with names and telephone numbers of previous
clients and/or their families. Or, if you prefer, we can provide you with letters of reference.

How much do your services cost?
"Geriatric Care Management Services"
Our fees depend upon the services required, as well as on each client's unique situation.

1. $350.00 for an initial assessment for a client living at home, $600.00 for a couple living at home. (a)

2. $250.00 for an initial assessment for a client living in an Assisted Living Facility (ALF), or a Skilled Nursing Facility (SNF), $500.00 for a couple (b)

3. $95.00 hourly rate, thereafter. This will be for time dedicated in researching caregiving options and presentations to the contracting party (you), and/or follow-up visits or time dedicated to the client, as requested by the contracting party (you).

(a) Our initial interview with a new client living in their own home includes: testing for cognitive function (Folstein Mini-mental status examination, FROMAJE Mental Status Evaluation, Emotional State (Mood Scale Test), Functional Status, an Assessment of Personal Hygiene and a "general safety inspection" of the residence. Written report to contracting party.

(b) Our initial interview with a new client in a Nursing Home or Assisted Living Facility (ALF) includes: testing for cognitive function (Folstein Mini-mental status examination, FROMAJE Mental Status Evaluation, Emotional State (Mood Scale Test), Functional Status, interview with hands on caregivers and social workers, etc. Written report to contracting party.

Note: As Professional Geriatric Care Managers, we do not contract directly with the Client, but rather contract with a responsible party, such as yourself. This assures that a neutral party determines the number of hours that we dedicate to each Client. Most time however, the payment for our services comes from the assets of the Client, not from you, the contracting party. Our Fees are usually paid by the person appointed by the Client as their Power of Attorney (POA) from the assets of the Client. Unfortunately, most insurance carriers still do not cover the cost of care management services. For fees for other services, see Fee page on website

If necessary, can you help me place my loved one(s) in an assisted living facility or nursing home?
Yes. Although the final choice is obviously up to you, we can provide the information you need to make an informed decision. We are familiar with the various types of facilities in our area and can suggest those that are most appropriate to meet the specific needs of your loved one(s).

We can also assist with the admission and transition process to the chosen facility.

Can you help during the transition period after a move to an Assisted Living Facility or Skilled Nursing Center?
Yes. We will act a an advocate for your loved one, assuring that everything possible is carried out to make the move from their home go as smoothly and problem free as possible.

Can you help me evaluate the quality of care our loved one(s) is/are receiving in an extended care facility?
Yes. We can make unannounced visits to provide you with the peace of mind that comes from knowing someone you trust is periodically monitoring your loved one(s)' progress and condition.

How do we contact you?
"Contact Us" or call (863) 859-5517